Contact us
The best way to reach us is by email:
We aim to reply within 3 business days.
What we can help with
- Questions about a review, or a product you'd like us to review.
- Corrections. If something in a review is wrong or out of date, such as a price or refund term, tell us which page and what changed. We correct errors and note the correction on the page.
- Privacy requests. To access, correct or delete personal information we hold, or to opt out of the sale or sharing of personal information, email us with "Privacy request" in the subject line. See our Privacy Policy.
- Sellers and product creators. You're welcome to point out factual errors. We don't accept payment for reviews, verdicts or placement.
Orders, payments and refunds
We don't sell any of the products we review, so we can't see your order, change it or issue a refund. For order and refund help:
- Check your order confirmation email. It names the seller or retailer that charged you and explains how to contact their support.
- Contact that seller or retailer directly, within the refund window stated in their terms.
Each of our reviews explains the refund terms and process for that product. If you were promised a refund and can't get one, let us know. It helps us keep our reviews accurate.
A note on sensitive topics
We can't give personal advice about relationships, health, legal or money matters. If you are in danger or in crisis in the United States, call or text 988 (Suicide & Crisis Lifeline) or call 911. For help with domestic violence, contact the National Domestic Violence Hotline at 1-800-799-7233.